Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") are an agreement between you and Meadowlark Media House LLC ("Meadowlark," "we," "us"), a California company based in Los Angeles. They apply to your use of meadowlarkmediahouse.com and, unless a signed proposal or contract says otherwise, to services we provide. If a signed agreement conflicts with these Terms, the signed agreement controls.

By using the website or hiring us, you agree to these Terms. If you do not agree, please do not use the site or our services.

2. Using the Website

You may use this website to learn about our services, contact us, use the brief builder and apply as a creator. You agree not to:

• Submit false, misleading or someone else's information.
• Send spam, malware or automated submissions through our forms.
• Scrape, copy or republish our content, graphics or code without written permission.
• Try to access systems, accounts or data you are not authorized to access, or disrupt the site.
• Use the site for anything unlawful.

We may suspend access or ignore submissions that break these rules.

3. Our Services

We provide UGC ad production, short-form video, editing, live commerce production, creative direction, content strategy and paid media management. The exact deliverables, number of concepts and variations, timeline and price for each project are set in your proposal, package description or invoice.

Package prices shown on the website are starting points and may change. The price in your accepted proposal or invoice is the one that applies.

4. No Guarantee of Results

We build content and campaigns to perform, but advertising results depend on many things outside our control, including your product, offer, pricing, website, budget, competition and platform algorithms. We do not guarantee any specific result, including sales, CPA, ROAS, views, followers or approval of ads by any platform.

Any examples, estimates or benchmarks on our website or in proposals are for illustration only.

5. Client Responsibilities

• Provide accurate product information, brand guidelines and any required approvals on time.
• Ship products needed for production to the address we give you, at your cost.
• Make sure every product claim you ask us to include is truthful and can be substantiated. You are responsible for claims about your products, including health, skincare, supplement and safety claims.
• Own or have permission to use any logos, music, footage or materials you give us.
• Give feedback within the review windows in your proposal. Delays on your side may move delivery dates.

6. Payment Terms

• A deposit (typically 50%) is required before work begins. The balance is due on delivery unless your invoice says otherwise.
• Invoices are due within the time stated on the invoice. Late balances may pause work and delay delivery or release of final files.
• Paid media management fees are separate from ad spend. Ad spend is paid directly by you to the ad platforms unless agreed in writing.
• Prices do not include taxes, which are added where required.

7. Timelines and Delivery

Typical projects take 2 to 4 weeks from kickoff, product receipt and brief approval. Timelines in proposals are estimates. We will tell you promptly about any delay. Final files are delivered digitally.

8. Revisions and Changes

Each package includes the revision rounds listed in your proposal. Revisions cover edits to the approved concept, such as cuts, captions, pacing and hooks. New concepts, reshoots, new creators or changes to an approved script count as new work and are quoted separately.

9. Ownership and Usage Rights

After full payment, you receive the right to use the final delivered videos and assets for your brand.

• Standard usage term: 12 months from delivery, for paid ads and organic posts on your own channels (for example Meta, TikTok, Snapchat, YouTube, your website, email and marketplaces).
• Whitelisting or Spark Ads through a creator's own account is included only if stated in your proposal and lasts for the same 12 months unless agreed otherwise.
• Extensions beyond 12 months, TV, out-of-home, print and other uses are available for an additional fee.
• Creators keep the right to appear as themselves elsewhere. Raw footage, project files and unused takes stay with Meadowlark unless purchased.
• We may show delivered work in our portfolio and marketing unless you ask us in writing not to. We will never share confidential results without your permission.

Our methods, templates, frameworks (including the Anatomy of a Winner framework), website content and branding remain Meadowlark's property.

10. Creator Applications

Applying to our creator roster does not guarantee paid work. Paid creator work is covered by a separate creator agreement.

By submitting sample photos or videos, you confirm you own them or have permission to share them. You allow us to review them and share them with clients when considering you for a project. We will not use your samples in ads without a signed creator agreement and payment.

You must be 18 or older to apply.

11. AI Content Brief Builder

The brief builder uses artificial intelligence to draft a content brief from what you enter. The output is a starting point only. It may contain mistakes, is not a quote, proposal or contract, and does not commit us to any deliverables or prices. Review it before relying on it.

You are responsible for the information you enter. Do not enter confidential information you are not permitted to share.

12. Advertising Platform Rules

Ad platforms such as Meta, TikTok, Snapchat and YouTube have their own policies and may reject or remove ads at their discretion. We build content with these rules in mind but cannot control platform decisions. Required disclosures, such as paid partnership labels under FTC guidelines, will be included where needed.

13. Cancellation and Refunds

• You may cancel a project in writing at any time. Deposits are non-refundable once work has begun, and completed work up to cancellation is billable.
• If you cancel before any work has begun, we will refund your deposit minus any third-party costs already paid.
• We may end a project with 14 days' written notice and refund the prorated amount for work not yet completed.
• Paid media management may be cancelled with 30 days' written notice unless your agreement says otherwise.

14. Confidentiality

Both sides agree to keep the other's non-public business information confidential and use it only for the project. This does not cover information that is public, already known, or required to be disclosed by law.

15. Disclaimer of Warranties

The website and its content, including the brief builder, are provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties not expressly stated in a signed agreement, including warranties of merchantability, fitness for a particular purpose and non-infringement.

16. Limitation of Liability

To the fullest extent allowed by law, Meadowlark will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim related to the website or a project is limited to the amount you paid us for that project in the 12 months before the claim.

17. Indemnification

You agree to defend and hold Meadowlark harmless from claims arising from your products, product claims, materials you provide, or your breach of these Terms.

18. Events Beyond Our Control

Neither side is responsible for delays caused by events outside reasonable control, such as natural disasters, illness, shipping failures, platform outages, labor disputes or government actions.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict of law rules. Before filing any claim, both sides agree to try to resolve the dispute informally by contacting the other in writing and negotiating in good faith for 30 days. Any unresolved dispute will be brought only in the state or federal courts located in Los Angeles County, California, and both sides consent to those courts.

20. General Terms

• Entire agreement: these Terms and any signed proposal or contract are the full agreement between us on their subject.
• Severability: if any part of these Terms is found unenforceable, the rest stays in effect.
• No waiver: not enforcing a term right away does not waive it.
• Assignment: you may not transfer these Terms without our written consent.
• Notices: notices to us must be sent to hello@meadowlark-mh.com. We will send notices to the email you gave us.

21. Changes to These Terms

We may update these Terms from time to time and will post the new version here with a new "Last Updated" date. Changes do not affect projects already under a signed agreement.

22. Contact Us

Meadowlark Media House LLC, Los Angeles, California. Email: hello@meadowlark-mh.com.